Effective Communication in English
TEACHING METHODOLOGY AT MASTERPREP
Soft skills have emerged as one of the most vital skills in today’s world. Having good communication skills aids in all aspects of life, be it personal or professional. A common form of communication includes speaking, writing, listening, gestures, and broadcasting. We can share our ideas, thoughts, and knowledge through this process.
A person who can clearly articulate their thoughts with others is known as a good communicator. Similarly, a writer who expresses feelings through their writings and conveys their ideas to a reader is also considered a good communicator. Besides, good listening skills, confidence, posture, gestures, and eye contact add up to one’s channels of communication. Hence there are two ways of communicating – verbal and non-verbal.
Verbal communication is a way through which we directly talk to another person or a group and get immediate feedback or response. Oral and written communication is a type of verbal communication.
Talking on the phone, face to face conversations, speeches, group discussions are all forms of spoken communication, whereas writing emails, letters, notes fall under the category of written communication. In the former, one gets an immediate response, whereas in the latter the response/feedback is delayed.
In our classroom teaching, various techniques are used to enhance these spoken skills of individuals. Presentations, public speaking, and group discussions are encouraged among the children so that these skills are polished. Apart from these written exercises, they are taught how to write letters, emails, or essays that are evaluated by the instructors. Thus, both spoken and writing skills are polished daily so that the learners can speak without hesitation and gradually develop confidence while speaking with other people.
Non-verbal communication includes facial expressions, gestures, body language, tone and pitch of the voice. These form an integral part of and communication skills as they can give extra clues and information over and above spoken language. A basic awareness of non-verbal communication strategies can help improve interaction with others. The importance of these gestures is taught to the learners on a day-to-day basis so they can also read people’s gestures and body language.
The human face has countless expressions, and we can convey our emotions without saying a word. Facial expressions are universal, happiness, anger, surprise, sadness, etc. are the same across all cultures.
The learners are taught how to match their expressions with their speech in a formal set-up. Eg nod while listening to someone, reinforcing that you agree.
The way people sit, walk, stand affects our perception towards them. The way a person moves and carries himself projects the same image for others. A confident pace, with your head held high, is seen as a confident person. The learners are given lessons in this, to build up their confidence level.
Gestures are an integral part of our life. You may wave, point, or use your hands when speaking with someone. Learners are taught to avoid pointing fingers at someone and keeping their hands in their pockets when speaking to someone.
The way we look at others can convey many things – affection, hostility, or attraction. It is also very important in maintaining the flow of conversation. Maintaining eye contact with another person indicates interest whereas looking away can make the other person feel ignored.
To express ourselves, we use sentences in written / oral language. The correct sentence structure is a must to write well. Capitalization, punctuation, and basic grammatical units are the core of any language. Where to use capital letters should be understood by the learners. For eg. Months, the letter ‘I’, names titles, and starting of letter of sentences is taught to the pupils while teaching communication skills. Also, language is all about the tone and pitch of the voice, so the importance of punctuation marks like a full stop, comma, question mark, and apostrophe are taught so that they do not make mistakes while writing sentences. Also parts of speech, the basic difference between a noun, pronoun verbs, etc. are taught to the students to show them how the word functions in meaning as well grammatically within the sentence. In addition to this, usage of supporting parts of speech, such as articles, conjunction, preposition, and interjection is made clear.
Pronunciation is the way you say a word. If a learner is not aware of how the words are pronounced, then they are not able to grasp the nuances of the language. The correct pronunciation will help them to sound clear and confident and in turn, others will also be able to understand the speech clearly. In the English language sometimes the words which have similar spellings are pronounced differently. At times, however, words that have different spellings may be pronounced in the same way. The learners are taught how to identify words that rhyme, which set of words tend to begin with the same sound (eg: bus, boy, bat), combining or blending separate sounds in a word (“/c/,/a/,p/ = cap). By learning how to pronounce these words, the learners can confidently articulate their thoughts and avoid confusion.
Communication is a two-way process. Good listening skills form an integral part of communication. The majority of us are not good listeners hence there is a communication barrier among people.
Listening is not the same as hearing. It requires focus and concentrated effort. It means paying attention to both verbal and non-verbal content. Some non-verbal generic signs of listening are smile, eye contact, posture, etc. Additionally, at times words like very good, yes, etc. can reinforce the idea that the person who is talking to you is being acknowledged. At Masterprep, active listening skills among the learners are honed, so as they not only become a good listener but a good speaker as well.
The communication course will provide the learners with a broad range of core communication principles and learn strategies for active listening and how to interpret the non-verbal signals of other people. While communicating they will:-
- Know the benefits of communication skills.
- Importance of body language gestures and other aspects.
- How to communicate one’s thoughts which are concise and clear.
- Know how to make explicit, interesting conversations with others.
- Communicate with greater confidence.
At Masterprep, we endeavor to make the learner speak with clarity, confidence, and persuasiveness.