Privacy Policy

Privacy Policy

MasterPrep is committed to safeguarding privacy of our website/application visitors. It gives individuals rights over how their personal information is used and describes how we treat this information. We may collect and store the following kinds of personal information:

  • Information that includes your IP address, browser type and version, geographical location, operating system, referral source, geographical location, length of visit, page views, navigation paths;
  • Information that you provide while registering with us; this may include details like email address, name, phone number, profile picture;
  • Information provided when using services on our application/website like audios and videos;
  • Information that includes your card details, name, telephone number, residential address, email address while making purchases of our goods/services;
  • Communication that you send to us through our registered email address or website/application will be safeguarded;
  • Information regarding current cellular network information, the status of any ongoing calls, and a list of any phone accounts registered on the device.

We may use your personal information for the below mentioned purposes:

  • Inform you and provide you with information of services we provide;
  • Use your information for research, statistical and training purposes for development of our application/website;
  • Manage our internal business operations;
  • Respond to your queries;
  • Personalize our website for you;
  • Supply services that you purchased on our website/application;
  • Sending non-marketing commercial communications;
  • Sending email notifications that are requested;
  • Respond to requests sent to our application/website;
  • Verify compliance with the terms and conditions governing the use of our application/website.
  • Uploading profile picture and writing answers in the practice test;
  • Record audio for assessment in the practice test;
  • Read only access to phone state for cellular network information

We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing. We may disclose your personal information to any of our employers or professional advisers provided:

  • We are required to do so by law
  • In case of any legal proceedings
  • In order to establish, exercise or defend our legal rights
  • In case of a prospective purchaser of our product

We ensure the security of your personal information as under:

  • Prevent loss, misuse or alteration of your personal information by technical and organizational procedures;
  • Securing passwords and details pertaining to financial transactions on our platform;
  • Although the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet;
  • We shall not access your password and account details unless asked to do so by the user.

The policy is subject to changes/amendments from time to time. The changes shall be published on this platform however, will not be notified by an email to a user. Our Details:
MasterPrep
SCO 80-82, Level II
Sector 17-D, Chandigarh
Email address: info@masterprep.in
Contact number: 18001375499